Furniture cabinet hardware should not be life-long warranty?

When you buy a large furniture item such as a closet or a cabinet, will you pay attention to the details of the hardware? It may be the blind spot for most consumers. To buy a wardrobe, for example, when I visited the store, almost all wardrobe sales staff did not make corresponding explanations to the hardware when selling the wardrobe to the author. If the author did not ask, the hardware problem became a consumption of this one. Blind spot, nobody asks. Even some brands do not mark the issue of after-sales warranty for hardware on the contract. If there is a problem with this small part, consumers have no reason to speak clearly.

In fact, although the hardware is small, it is to a certain extent related to the life of large furniture. A large closet, a bookcase, a set of cupboards ... The manufacturers of these products are experts in the selection and use of wood, they can tell at a glance which piece of wood is suitable for the door, which piece of wood is suitable for the partition, but they Not necessarily good at producing quality hardware.

The hardware as a connection point, its flexibility and longevity largely affect the overall product usage. If the hardware is broken early, the door does not open and close smoothly, the water switch is very strenuous, and the Toilet is always leaking. Then even if the product quality is better, it is only a defective product. Under this circumstance, consumers are required to improve their awareness of details, and at the same time paying attention to the whole, they should not forget to pay attention to the quality of hardware and after-sale warranty.

Most businesses do not promise a lifetime hardware warranty It is understood that some mainstream brands currently promise hardware warranty within three years. Within three years, hardware problems free warranty, overdue fees. There are also some brands, due to the use of high quality imported hardware, promised a lifetime warranty on the hardware, as long as the problem is free of maintenance. In this regard, after sales director Yan Fang Booni said, dare to promise lifelong warranty is confidence in their products, but also reflected from the side of the product quality. But the promise of a lifetime warranty is a test for companies, so brands often take a cautious approach.

Industry sources said that the mainstream brand hardware warranty is usually three years, but this is only a general theory. Since hardware is a consumable item, Bolloni, for example, has a strict definition of hardware warranty. Hardware such as those used on interior doors and cabinet doors, even hardware of the same brand with the same quality, have different warranty periods in different places. In this regard, Yan Fang explained: “The use of internal doors is much higher than that of cabinets, so the wear and tear of hardware is also more serious, so the warranty date for internal hardware is shorter than that of cabinets.”

The possibility of lifelong maintenance is greatly guaranteed by the “Lifetime Warranty” flicker for the hardware, and the top 100 furniture has a guarantee of free warranty within three years and a lifetime of maintenance. The so-called "lifetime maintenance", the top hundred furniture operation director Han Baoguo explained: "You can solve the hardware problem at any time, but it does not mean you can be free for life." There are more and more brands promised to consumers "lifetime warranty". Does it mean providing all free services during the use of furniture? In this regard, Han Baoguo said that the warranty is divided into two types: free and charge. Consumers often hear that the one-year warranty period means that the warranty is free for one year, and charges will be charged for more than one year. For the lifetime warranty, some brands use this as a selling point to build a brand image, but in fact it does not really guarantee free lifetime warranty, or it will charge a certain fee. Therefore, to remind consumers, goodbye "lifetime warranty" words, should be vigilant, ask one more question, is a lifetime "free" warranty? Wen/Song Ran