Vanke quality door incidents frequently acknowledge the existence of certain projects

The "goods on board" and quality issues in hardcover rooms have almost become the two most frequently cited words in the past six months.

Following the “poisonous floor” and “cardboard door”, Vanke Hardcover has recently been accused by the owners of the “high-end floor” that was promised in the contract as a product that has been eliminated by the market. According to Xinhuanet on the 23rd, a number of owners of the Chongqing Vanke Jincheng project reported that the hardcover room of the project has quality problems such as cutting corners and inferior decoration.

On the evening of the 23rd, Vanke issued a statement in the media denying all doubts. However, just the other day, on the evening of the 24th, Vanke issued a statement again, acknowledging that quality defects caused by management omissions did occur on some projects, requiring rectification, and publicly apologizing to the owners.

"High-grade flooring" has not yet been transformed

Mr. Huo, 18 owners of the Chongqing Vanke Jincheng project, said that when the room was picked up in June of this year, the bedroom floor had to be re-laid because of serious deformation of the floor. However, after the local panel was lifted, he found that the floor was only 8 mm thick, and the glaze was thin.

Mr. Chen, another owner of the same building in the 18th, also said that when he first examined the building, he felt that the color of the floor was not correct. If Mr. Huo did not re-lay the floor, he really did not know that the floor was so thin and so bad.

In addition, leakage of water, empty walls, and inequalities on the floor tiles have caused many owners to scream.

According to a home inspection report provided by the owner Mr. Li, he found 23 problems, such as empty drums, 5 uneven ground, 3 deviations from the entrance door, and broken stone in the floating window.

Wang Yanjun, manager of Vanke’s customer experience center, believes that a total of 18 construction units are involved in the renovation of the quality issues asked by the owners. A few quality problems are inevitable.

"8 mm wood floor" allegedly has been eliminated by the market but is a special supply of manufacturers

Xinhuanet said in the report that the contract for the three small-sized apartment houses in the first phase of the Jincheng Group is “high-grade laminate flooring” and that the uniform-laying “Hongnai” brand 8-mm laminate flooring is used for decoration.

However, many wood floor dealers stated that the 8 mm wood floor was too thin and had a poor foot feeling. It has been eliminated from the market and many manufacturers have stopped production.

Some dealers also revealed that 8mm wood flooring must be custom-made to manufacturers in large quantities, and the price is very cheap, but the content of formaldehyde and other toxic substances is relatively high. It is generally used for large-scale shopping malls and other projects. Home decoration does not use such wood floors.

The manager of a customer service manager of Hongnai Floor admits that the 8mm laminate flooring used by Vanke and other companies for decoration of the project is all supplied by its special system, which is 73 yuan per square meter. This type of flooring is of general quality and the environmental protection coefficient is not high.

According to China Real Estate Channel's real estate channel, the price of laminate flooring currently on the market ranges from 40 to 50 yuan to two to three hundred yuan. Mr. Lu, who has been engaged in the design and decoration of houses for many years, stated to the China Real Estate Channel that the tens of yuan of laminate flooring is basically used for shop decoration, while home decoration is more than 100 yuan to more than 200 yuan.

Insiders pointed out that the developer’s commitment to the fine decoration of the floor, cabinets and other building materials usually do not mark the price, it seems that they use the first-line brand, but in fact it is the brand's “special” “**” product, the grade is very Low, not as good as the average three-line brand.

However, for Vanke's use of "eliminated" floorboards in renovations, as well as doubts and accusations of unsatisfactory indoor air quality due to floor quality problems, Vanke issued a statement in the media yesterday evening that it was "absolutely nonsense."

One day after another, attitude changes greatly. Vanke acknowledges the quality of some projects.

On the evening of the 24th, Vanke issued a statement again, acknowledging that quality defects due to management lapses did occur on some projects. Vanke publicly apologized to the owners and promised to rectify them in a timely manner. However, Vanke also stressed that it will continue to promote the strategy of furnishing the house.

Vanke believes that, in general, the majority of Vanke’s homes have been successfully delivered and approved by the owners. However, Vanke also admitted that some projects have indeed caused quality defects due to management oversight and need to be rectified. In this regard, Vanke publicly apologized to the owners, and promised to actively solve the problem, "do not evade, do not shirk, strict commitment Vanke should do its duties and responsibilities, and safeguard the legitimate rights and interests of the owners."

It is said that in 2012, the scale of delivery of Vanke's renovated rooms will exceed 80,000 units. This is the industry's unprecedented scale of delivery of furnished rooms so far. The domestic real estate industry is in the stage of transition from the traditional rough house to the decoration room. In this regard, Vanke also expects the public to understand it. “Vanke is the first company to implement the strategy of furnishing the house. Therefore, Vanke first encountered challenges and Faced with all kinds of new problems, we can foresee that similar complaints about decoration quality will still occur in the near future."