Redwood origin doubts from the dispute purchase wooden furniture should be careful

Now, the furniture market is booming, and some consumers prefer to buy high-end mahogany furniture. However, mahogany furniture varies greatly in price due to the different origins of raw materials. The citizen Mr. Fang bought a set of mahogany furniture, which made him very annoyed because of the origin of furniture materials. What exactly happened?


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In April of this year, the citizen Mr. Fang fancy a set of mahogany furniture with a price of 58,000 yuan at a furniture factory. The manufacturer specifically stated on the price tag: The mahogany used for this furniture is from Myanmar. So, Mr. Fang ordered a set. Mr. Fang said that he felt that the redwood produced in Myanmar was better. Manufacturers have repeatedly stressed that this furniture used mahogany must be produced in Myanmar.

However, when the custom-made furniture arrived, Mr. Rear discovered that the furniture was quite different from the ones that were originally seen. He had to suspect that the mahogany used in this furniture was not produced in Burma, so he proposed a return request. However, the furniture factory said that the return must provide the appropriate proof.

The furniture factory proposed that if Mr. Fang could not prove that the mahogany was not made in Burma, he would not be able to return the consumer.

However, Mr. Fang also suggested that the furniture factory could not prove that redwood was produced in Burma and the furniture factory did not give any explanation.

In order to have a result, Mr. Fang found the relevant department to identify the furniture. The results prove that this set of furniture material is indeed mahogany, but whether it is not mahogany produced in Burma, the relevant department's reply is not for identification.

After receiving a complaint from Mr. Fang, the Municipal Consumer Protection Committee concluded that the evidence was from both parties. Since the consumer could not prove that it was not Burmese rosewood, the manufacturer should provide proof that it is indeed Burmese rosewood. As the manufacturers could not provide the certificate of origin, after many mediations by the Consumer Protection Committee, the final manufacturer finally agreed to give Mr. Fang a return.

City Consumer Protection Committee furniture office staff said that operators also know that consumers prefer the redwood of Southeast Asia, in the sales process in the conversion of mahogany, is posing as Southeast Asia, Myanmar and other producing areas, but the problem is that now the standard of mahogany furniture is To dilute the production areas, there is no specific place of origin. Therefore, after the consumers buy the furniture, they must go to the relevant departments to inspect. The relevant departments cannot provide specific production areas. This causes more disputes.

City Consumer Protection Committee also reminded consumers that the different origin of mahogany, mahogany furniture prices will cause great differences, and the national mahogany testing standards do not involve the origin of mahogany, the country's relevant identification department does not do mahogany origin The identification. Therefore, when consumers purchase mahogany furniture, it is best to choose reputable dealers and be accompanied by professionals so as to ensure their legitimate rights and interests.

Tips:

* According to the provisions of the National Redwood Material Standard, the authoritative quality inspection department does not appraise the origin of redwood materials. The certificate of the so-called import origin issued by the wood dealer cannot be used as a legal basis;

* Consumers should not be overly convinced of the origin of mahogany materials promoted by individual mahogany furniture factories, such as Burmese rosewood, Laos rosewood, and Cambodian rosewood.

* After purchasing mahogany furniture, please ask the manufacturer for the "Furniture Instruction Manual." If the operator refuses to provide or refuses to clearly indicate the mahogany material, the consumer may request a return.

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